Responsible Gaming Policy

The use of services on the platform is strictly prohibited for minors under 18 years of age. We implement automatic identity checks and require the submission of valid identification documents to prevent unauthorized access. Providing false personal data or facilitating access for minors constitutes a serious breach of contract.

We encourage all our users to follow balanced conduct principles:

• Consider gaming activity as a form of entertainment and not as a source of financial gain.
• Only use sums you can afford to lose, without affecting the family budget or funds intended for daily necessities.
• Set precise limits in advance on the time to dedicate to the session and the money to spend.
• Suspend use of the platform during moments of fatigue, emotional stress, or under the influence of substances that alter the perception of reality.

Each user can independently configure specific restrictions on their profile through the personal settings panel:

• Deposit and loss limits: Set daily, weekly, or monthly to control your budget.
• Session time limits: Automatic alerts for browsing duration with scheduled disconnection.
• Temporary suspension and time-out: Option to freeze account access for short reflection periods.
• Self-exclusion: Option to disable access to your account for a prolonged or indefinite period, not less than six months.
• Game account closure: Instructions and assistance for permanent profile termination.

We invite you to periodically check your behavior. Signs such as attempting to chase lost losses, hiding your habits from family members, the onset of financial problems, or a negative impact on work activities clearly indicate the need to stop sessions and seek support.

In the event that your approach to gaming becomes problematic, we strongly recommend turning to independent structures and counseling services active in Italy. These external entities offer free and confidential guidance and therapeutic paths for managing and overcoming behavioral addictions.

If you use a computer or mobile device accessible to multiple family members, we strongly advise disabling auto-save credential options and implementing parental filtering software to prevent unintentional access by minors.

Our staff receives continuous technical training to assist users in activating account limitation options, ensuring prompt interventions and full respect for the dignity and confidentiality of players.